As every situation is different, we are committed to working with all our credit unions and members on a case-by-case basis to help alleviate financial hardships as a result of COVID-19. Our support measures are flexible, including payment deferrals for mortgages and relief on credit products for those who qualify on a case-by-case basis. Please contact us and we will work together to find an appropriate solution.
Our deposit team is still fully operation and accepting incoming and outgoing deposits during this time. In addition, our team remains fully accessible should you require additional information or support via phone toll free at 800-668-2879 or via email at firstname.lastname@example.org.
Please do not hesitate to get in touch with us if you have any questions toll free at: (800) 668-2879 or via email at email@example.com. We apologize in advance for any longer than usual wait times as a result of increased outreach and we sincerely appreciate your patience as we do our best to help credit unions and our members.
Thank you for your continued trust and ongoing relationship with us. As the situation evolves, we’ll keep you informed about how we are responding safely and responsibly to meet your needs.